Schedulicity

I just recently received this list from Sheri Geyer of Atlanta, Georgia.  She’s a certified life coach who also owns and operates a hair studio.  This is a smart, busy woman who uses online scheduling for both of her businesses.  She was kind enough to allow us to share with you her ’10 Reasons To Offer Online Scheduling To Your Clients’.  So here is part 2 of Sheri’s list:

1.      Burn the Pencil and Appointment Book. In a few years, they will be obsolete.  Customers are going to gravitate to what is new and innovative and that will most likely be the businesses that offer them the convenience of 24/7 online scheduling so they will not be limited to only calling during actual business hours.  We will look back and determine the appointment book to be as useful as a rotary phone is today. 

2.      Stay on the Cutting Edge.  Many businesses are offering the convenience of online scheduling of appointments, even orders.  Imagine the chaos, if we had to go back to booking airline flights with an agent over the phone ~ no way!

3.      Promote a Professional Image.  Many times my clients have commented on the convenience that online scheduling offers them.  They usually say things like “I wish other service businesses would provide this professional service.”  They are glad that I have listened to their needs and made the effort to provide them every reason to remain loyal to me.

4.      Be Intentional In the Moment.  When your customers are conveniently using your online scheduler, you can focus on the client you are serving during their scheduled appointment time.  No more interruptions by the phone. No more concerns that if you don’t answer the phone you will miss a customer.  You can build rapport and really enjoy the time you spend with your clients without fear of loss of business.

5.      Eliminate No-Shows.  The best online scheduler will retain customer emails and phone numbers and build a database for you.  This serves a two-fold purpose.  You have the information necessary to contact your customer if you need to and they are providing you with a “virtual” handshake that they will show up for the appointment they’ve scheduled.  Just by virtue of the fact they have provided their personal information in setting up their account, lets you know they are serious and intentional in their efforts.  They will receive confirmations and reminders and you will receive notifications of their scheduled appointments.

I personally recommend the best I’ve found, and in 30+ years in the hair industry and nearly 6 years of shop ownership, I have heard, tried and seen them all.   You owe it to yourself to check out Schedulicity.  They provide the premium package for service businesses at unbelievably affordable pricing and a free introductory period for you to learn and in turn, educate your clients.  Sign up with Schedulicity, fire your appointment book and get your life and game back on!